COVID-19: Review all up-to-date changes HERE.

Our Adoption Center is temporarily closed, but now scheduling adoptions-by-appointment. Click HERE for details.

 

UPDATE: Phase 2 reopening, starting May 30

Asheville Humane Society will implement Phase 2 of reopening plans starting May 30, loosening restrictions in alignment with the Stay Home, Stay Safe order issued by Buncombe County and the State of North Carolina. These phases are based on the best information available, but could be altered as new information emerges.

 

*Please note that masks are mandatory for all visitors to our Animal Care Campus, Community Center and Thrift Store as required by Buncombe County and the City of Asheville.* 

 

Please review updates for all departments below:

 

Current/Temporary Adoptions Procedure:  

Asheville Humane Society is conducting meet-and-greets with adoptable pets and potential adopters by appointment only. We will be scheduling appointments Tuesday - Saturday.

Please make an appointment to visit one of our available animals by calling (828) 761-2001 x300 and leaving a voicemail, or emailing customerservice[at]ashevillehumane[dot]org. Please leave a message and a staff member will return your call. We try to return calls within one business day, but there may be delays depending on the volume of calls we receive. 

Please Note:

  • Masks are required for the safety of our adopters and staff.
  • We are unable to accept walk-ins at this time.
  • When you arrive for your adoption appointment, a temperature reading will be taken with a contactless thermometer for you and anyone in your party. If reading is 100.4 or above, we ask that you please return home and reschedule.
  • Each appointment will be one hour, and allow visitation with one animal.*If you are more than 15 minutes late for your appointment, your visit will need to be rescheduled. Appointments are scheduled back-to-back with very little buffer time, so arriving promptly at your appointment time is important for everyone.
  • Some of our animals are still in foster care. If you are interested in an animal currently in a foster home, please understand that it may take longer to coordinate an appointment. Foster families who have invested in their care also have first choice if they decide to adopt their foster pet.

Adoption appointments will still be made on a first come, first served basis. We will also continue to follow our practice of Open Adoptions, meaning each potential adopter will meet one-on-one with a trained Adoption Counselor to ensure the match is a good fit for both the animal and their new family.

Thank you for your patience and ongoing support during this unprecedented time, and we look forward to helping you find your new best friend!

If you would like to view our adoptable pets, click the links below:

Pet Surrender: 

Anyone considering surrendering pets should delay doing so, if possible. If this is not possible or if you would like assistance with rehoming your pet in the meanwhile, please contact our Pet Retention Counselor at 828-761-2001 x316 for information and resources. 

Lost a Pet:

If you lost a pet, please continue to check our website here, as it is updated continuously with stray animal intakes. You can also call the Buncombe County Animal Shelter at 828-250-6430 to report your lost pet so that our staff can contact you if they come into our shelter. If your pet is microchipped, call the microchip company to report that your animal is lost and to ensure that your contact information is up to date. Finally, we recommend utilizing community based social media groups and pawboost.com. If you find your lost pet on our website, please contact the Buncombe County Animal Shelter so a staff member can help reunite you with your pet.  

Found a Stray:

If you found a stray animal, you can call the Buncombe County Animal Shelter at 828-250-6430 to report the found animal, so that should someone report their animal missing, we can facilitate their reunion. You can also utilize community based social media groups as well as pawboost.com. If you are able to provide temporary care for the animal, we ask that you please do so. We will also be accepting stray animals on a walk-in basis, but we strongly encourage a call ahead to avoid longer than usual wait times as we will need to limit the number of people in the lobby.

Foster Program:

We continue to place animals in foster homes as new animals enter the shelter. We encourage those interested in becoming an Emergency Foster fill out the Emergency Foster Application. Anyone interested in fostering in general should complete the traditional application. Our Foster Manager will remain an important resource to all active fosters and if specific assistance is needed, all fosters are encouraged to reach out using the appropriate contact information provided in their foster agreement. 

Volunteer Program:

Volunteers are now allowed back on campus. Activities are limited, please see the Volunteer Information Center for available assignments. We are requiring our active volunteers to sign up for shifts prior to coming in, to limit the number of people on campus at one time. We are also working on updating our volunteer orientation and classes so that we can safely onboard and train volunteers. Our new and innovative virtual volunteer onboarding will be available soon. This new procedure will create a convenient way for anyone interested to begin volunteering with Asheville Humane Society easily. Please see the Volunteer page of our website for more details!

AHS Thrift Store:

Thrift Store operations have resumed at full capacity, ensuring adherence to the number of people allowed to enter at one time as determined by the State/County for Phase 2. Please wear a mask if visiting the Thrift Store. 

Community Solutions - Pet Resources and Assistance:

Drive-through clinics are being held to serve our community. Other resources and services may be available for Buncombe County residents experiencing financial hardship or other crisis. For more information or to request resources or assistance for your pet, please call the Safety Net Helpline at (828)-761-2008.

Animal Emergencies:

For emergencies, please contact Animal Services. 

  • City of Asheville 
    • To report animal abuse, neglect or cruelty in the City of Asheville, please call Animal Services at (828) 252-1110
  • Buncombe County
    • To report abuse, neglect or animal cruelty in Buncombe County, please call the Sheriff’s Office of Animal Services at (828) 250-6670. 

 

UPDATE: Wednesday, May 13

Asheville Humane Society has implemented Phase 1 of reopening plans, loosening restrictions in alignment with the Stay Home, Stay Safe order issued by Buncombe County and the State of North Carolina. These phases are based on the best information available, but could be altered as new information emerges.

 

Please review updates for all departments below:

 

Current/Temporary Adoptions Procedure:  

Asheville Humane Society is conducting meet-and-greets with adoptable pets and potential adopters by appointment only. We will be scheduling appointments Tuesday - Saturday.

Please make an appointment to visit one of our available animals by calling (828) 761-2001 x312, or emailing adoptions[at]ashevillehumane[dot]org. Please leave a message and a staff member will return your call. We try to return calls within one business day, but there may be delays depending on the volume of calls we receive. 

Please Note:

  • Masks are required for the safety of our adopters and staff.
  • We are unable to accept walk-ins at this time.
  • Each appointment will be one hour, and allow visitation with one animal.
  • Some of our animals are still in foster care. If you are interested in an animal currently in a foster home, please understand that it may take longer to coordinate an appointment. Foster families who have invested in their care also have first choice if they decide to adopt their foster pet.

Adoption appointments will still be made on a first come, first served basis. We will also continue to follow our practice of Open Adoptions, meaning each potential adopter will meet one-on-one with a trained Adoption Counselor to ensure the match is a good fit for both the animal and their new family.

Thank you for your patience and ongoing support during this unprecedented time, and we look forward to helping you find your new best friend!

If you would like to view our adoptable pets, click the links below:

Pet Surrender: 

Anyone considering surrendering pets should delay doing so, if possible. If this is not possible or if you would like assistance with rehoming your pet in the meanwhile, please contact our Pet Retention Counselor at 828-761-2001 x316 for information and resources. 

Lost a Pet:

If you lost a pet, please continue to check our website here, as it is updated continuously with stray animal intakes. You can also call the Buncombe County Animal Shelter at 828-250-6430 to report your lost pet so that our staff can contact you if they come into our shelter. If your pet is microchipped, call the microchip company to report that your animal is lost and to ensure that your contact information is up to date. Finally, we recommend utilizing community based social media groups and pawboost.com. If you find your lost pet on our website, please contact the Buncombe County Animal Shelter so a staff member can help reunite you with your pet.  

Found a Stray:

If you found a stray animal, you can call the Buncombe County Animal Shelter at 828-250-6430 to report the found animal, so that should someone report their animal missing, we can facilitate their reunion. You can also utilize community based social media groups as well as pawboost.com. If you are able to provide temporary care for the animal, we ask that you please do so. If you are not able to care for the stray animal, please contact Animal Services for more information. 

Foster Program:

We continue to place animals in foster homes as new animals enter the shelter. We encourage those interested in becoming an Emergency Foster fill out the Emergency Foster Application. Anyone interested in fostering in general should complete the traditional application. Our Foster Manager will remain an important resource to all active fosters and if specific assistance is needed, all fosters are encouraged to reach out using the appropriate contact information provided in their foster agreement. 

Volunteer Program:

  • Hiking Hounds groups may resume. We ask that only the hike leaders or appointed hike leaders enter the building to retrieve and return dogs. 
  • Thrift Store volunteers may resume normal volunteer shifts. 
  • Community Solutions pet food bagging volunteers may resume. 

AHS Thrift Store:

Thrift Store operations have resumed at 50% capacity within the store, while maintaining social distancing. Please wear a mask if visiting the Thrift Store.

Community Solutions - Pet Resources and Assistance:

Drive-through clinics are being held to serve our community. Other resources and services may be available for Buncombe County residents experiencing financial hardship or other crisis. For more information or to request resources or assistance for your pet, please call the Safety Net Helpline at (828)-761-2008.

Animal Emergencies:

For emergencies, please contact Animal Services. 

  • City of Asheville 
    • To report animal abuse, neglect or cruelty in the City of Asheville, please call Animal Services at (828) 252-1110
  • Buncombe County
    • To report abuse, neglect or animal cruelty in Buncombe County, please call the Sheriff’s Office of Animal Services at (828) 250-6670. 

 


UPDATE: Monday, April 27

In alignment with the state of North Carolina's Stay at Home Order related to COVID-19, Asheville Humane Society's Adoption Center and the Buncombe County Animal Shelter will remain closed to the public until further notice. Please check our website for further updates.
 
Be assured that we will have essential staff available to feed, clean, and provide enrichment for the animals currently in our care. While we continue our commitment to the people and animals of Buncombe County, we see the importance of limiting face-to-face interactions and complying with all aspects of this statewide order to keep our community safe. 

 

What does this mean for our community?

 

Adoptions:  

Wishing to adopt? Please view all available animals on the website. If you see an animal you are interested in, please email us at adoptions[at]ashevillehumane[dot]org or call 828-761-2001 x312. We will give you all of the information that we have on that pet. If you want to adopt, we will note you as an Interested Party. Please note this will be on a first come, first served basis. Once operations resume, you will be able to come in and meet your new pet and make a final decision to adopt. 

If you would like to view our adoptable pets, click the links below:

Pet Surrender: 

Anyone considering surrendering pets should delay doing so, if possible. If this is not possible or if you would like assistance with rehoming your pet in the meanwhile, please contact our Pet Retention Counselor at 828-761-2001 x316 for information and resources. 

Lost a Pet:

If you lost a pet, please continue to check our website here, as it is updated continuously with stray animal intakes. You can also call the Buncombe County Animal Shelter at 828-250-6430 to report your lost pet so that our staff can contact you if they come into our shelter. If your pet is microchipped, call the microchip company to report that your animal is lost and to ensure that your contact information is up to date. Finally, we recommend utilizing community based social media groups and pawboost.com. If you find your lost pet on our website, please contact the Buncombe County Animal Shelter so a staff member can help reunite you with your pet.  

Found a Stray:

If you found a stray animal, you can call the Buncombe County Animal Shelter at 828-250-6430 to report the found animal, so that should someone report their animal missing, we can facilitate their reunion. You can also utilize community based social media groups as well as pawboost.com. If you are able to provide temporary care for the animal, we ask that you please do so. If you are not able to care for the stray animal, please contact Animal Services for more information. 

Foster Program:

With the Adoption Center temporarily closing, Fostering will be an important "relief valve." We are going to continue to seek out foster homes as new animals enter the shelter. We encourage those interested in becoming an Emergency Foster fill out the Emergency Foster Application. Anyone interested in fostering in general should complete the traditional application. Our Foster Manager will remain an important resource to all active fosters and if specific assistance is needed, all fosters are encouraged to reach out using the appropriate contact information provided in their foster agreement. 

Volunteer Program:

Volunteer opportunities will continue to be restricted and only essential personnel will be on campus.

AHS Thrift Store:

Thrift Store operations have paused and we will not be accepting donations or open to the public until after the Stay at Home Order has been lifted.

Community Solutions - Pet Resources and Assistance:

All scheduled Affordable Pet Care Clinics, Behavior Days, Vaccine Clinics and other outreach events are cancelled. Other resources and services may still be available for Buncombe County residents experiencing financial hardship or other crisis. For more information or to request resources or assistance for your pet, please call the Safety Net Helpline at (828)-761-2008.

Animal Emergencies:

For emergencies, please contact Animal Services. 

  • City of Asheville 
    • To report animal abuse, neglect or cruelty in the City of Asheville, please call Animal Services at (828) 252-1110
  • Buncombe County
    • To report abuse, neglect or animal cruelty in Buncombe County, please call the Sheriff’s Office of Animal Services at (828) 250-6670. 

UPDATE: Tuesday, March 24

Volunteer Program: The Volunteer and Foster Information Sessions for April have been cancelled. 

Adoptions: Still by appointment ONLY. No walk-ins at this time. Please CLICK HERE for more details. 

Foster Program: Emergency fosters are being contacted daily for foster animal pick-up.

Buncombe County Animal Shelter: Remains open normal hours at this time.

AHS Thrift Store: Remains open normal hours at this time.

Community Solutions - Pet Resources and Assistance:

  • All upcoming Affordable Pet Care Clinics, Behavior Days, and Vaccine Clinics are cancelled
  • All outreach tables are cancelled 
  • We are still offering a number of services through low or no-contact means. Anyone in Buncombe County can still call the helpline (828-761-2008) to request assistance!

UPDATE: Monday, March 23

Adoptions still by appointment ONLY. No walk-ins at this time. Please CLICK HERE for more details. The Buncombe County Animal Shelter remains open normal hours at this time.

Update to our Emergency Foster Parents:

Dear Emergency Foster Team,

We just wanted to touch base with you all to express our sincerest gratitude for your willingness to be an Emergency Foster Parent! Thanks to an outpouring of support, we have been overwhelmed (in a good way!) with 500 applications and counting! We are completely blown away and our hearts are full. You all are truly amazing!

Our foster team, consisting of two staff members, is small but mighty! Evie and Mallory have an assembly line going, preparing food, medications, care instructions, leashes, toys, beds, etc. to send home with each and every foster animal, then delivering our furry friends and all their ongoing slumber party supplies to the cars of their new foster family.

Both foster staff members are working very hard to sort through applications and get animals into homes as quickly as possible, but if you don't hear from them right away, please stand by! Even if we don't have an animal ready for you at this moment, our army of willing emergency fosters is now assembled and we're SO grateful to have you on standby, ready for the call!

As the open-admission shelter serving all of Buncombe County, animals in need will continue to come through our doors every day. We can sleep at night knowing that so many wonderful people are waiting on standby, ready to help when the need continues to grow over the next few weeks or even months. There are also many other wonderful rescue groups in WNC in need of foster parents. Please consider reaching out to those in your area. We’re all in this together.

THANK YOU again for your generous offer to help, and please know how much you are appreciated. You are all lifesavers and we couldn't do this without you.

PS - If you are interested in adoption, we have many animals who are ready to go home right now with their new families! Please make an appointment to visit one of our available animals by calling (828) 761-2001 x312, or emailing adoptions[at]ashevillehumane[dot]org. More details listed here about our temporary adoption procedure: https://ashevillehumane.org/adopt

Adopt

Our Adoption Center and Shelter are very full already with adoptable pets who need homes of their own. If you are able to add a pet in need to your family, NOW is the time! Since we are always mindful of the strictest cleaning protocols to prevent the spread of disease in the animal sheltering world, rest assured that our Adoption Center is cleaned and disinfected throughout each day.

>>View Available Dogs

>>View Available Cats

>>View Available Small Pets

>>View Available Barnyard Pets


UPDATE: Thursday, March 19

Starting today, adoptions by appointment ONLY. No walk-ins accepted at this time. Please CLICK HERE for more details.

Emergency foster homes needed! Please CLICK HERE to sign up as an emergency foster.

All volunteers, with the exception of behavior team, please continue to stay safely off-campus at this time.

Make sure you have a disaster preparedness plan for your pet! CLICK HERE for compiled recommendations by HSUS and the CDC.


UPDATE: Wednesday, March 18

Our Adoption Center will be CLOSED today for deep cleaning and staff preparedness planning. We will update everyone on future plans to reopen. The Buncombe County Animal Shelter remains open normal hours at this time.


Posted Monday, March 16

Dear Asheville Humane Friends and Supporters,

As you are well aware the world is currently dealing with a pandemic involving the COVID-19 virus. As an essential community resource, Asheville Humane Society must be prepared. Our leadership and operations teams have created a detailed emergency preparedness plan. We have been working extremely hard on planning for a number of scenarios including back-up staffing plans of essential staff as well as stocking up on necessary items, such as cleaning supplies, personal protection equipment, vaccines, animal food and medications that may be difficult to find as the virus spreads.

Our Adoption Center, Thrift Store and the Buncombe County Animal Shelter are currently still operating normally, other than asking volunteers to stay home at this time. We will keep everyone posted regarding any changes. 

We want you to know that we take the health and welfare of our team, volunteers and animals very seriously. We see this as being a fluid situation that will require us to assess our day-to-day operations to keep ourselves safe and healthy while continuing to provide the best possible care for our animals and our community. While this is uncharted territory for all of us, we want to assure everyone that we are monitoring the situation very closely.

We are incredibly confident that our team will continue to rise to the occasion and work together to get through this difficult time.

Jody Evans, Asheville Humane Executive Director


How You Can Help! 

Thank you to everyone who has reached out asking how you can help during this time!

Foster

We are always in need of foster families, and now more than ever we need fosters ready to help us care for the animals. The need may become critical in the coming weeks and months. Fostering is FREE and we provide everything you need to care for an animal in your home. Please sign up to become a foster parent today, so you will already be in our database when needs arise! >>Foster Signup Form

Adopt

Our Adoption Center and Shelter are very full already with adoptable pets who need homes of their own. If you are able to add a pet in need to your family, NOW is the time! Since we are always mindful of the strictest cleaning protocols to prevent the spread of disease in the animal sheltering world, rest assured that our Adoption Center is cleaned and disinfected throughout each day.

>>View Available Dogs

>>View Available Cats

>>View Available Small Pets

>>View Available Barnyard Pets

Donate Supplies

Please consider donating needed items from our Amazon wishlist. This is a great way to help the animals from the comfort and safety of your home! >>View our Wish List

Donate Funds

Our largest fundraiser of the year, Dine To Be Kind, was just indefinitely postponed due to the growing crisis. The event was budgeted to raise $140,000 for our vital, lifesaving programs to help the animals. Please consider making an emergency donation to help during this critical time. >>Make a Donation


Here's the Good News...

Meanwhile, follow us on Facebook and Instagram as we share updates on all the GOOD NEWS happening here at Asheville Humane Society!

We will all get through this... together.